Processing Time
We aim to ship your order within 3-5 business days from the time we receive it. Our goal is to ensure you are 100% satisfied with your entire ordering experience.
Please note that during busy periods, such as holidays or sales events, processing times may be longer than usual. If you have any questions or need assistance, feel free to reach out to us at info@sanchezgranitemarblellc.fyi.
Where is My Package?
Once your order has been shipped, you can easily track it using the link provided in your shipping confirmation email.
It typically takes 24-48 hours for the tracking number to be updated in the system after your order has been prepared.
If you need further assistance or have additional questions, don’t hesitate to email us at info@sanchezgranitemarblellc.fyi.
Delivery
Our warehouse team strives to dispatch orders within one working day. Standard delivery via Royal Mail typically takes 3-5 working days, though in some cases, it may take up to 10 days. If you’re concerned about the status of your order, feel free to contact our customer service team by email.
For higher-value or large items, we may upgrade your shipping to a courier service for faster delivery.
As always, if you have any questions, our friendly customer service team is here to help.
